Legal & Policies

The contract that governs buying from us and using this site. If you only read one document, read this one.

• Research use only & buyer qualification
• Card & ACH payment authorization
• Chargebacks & payment disputes
• Certificates of Analysis & condition after delivery
• Binding arbitration & class-action waiver
• Governing law (Texas)

What personal information we collect, how we use and share it, how long we keep it, and the rights you have over it.

• What we collect & why
• Session recording
• Cookies & analytics
• Mobile/SMS data handling
• Data retention schedule
• California (CCPA/CPRA) & other state rights

Research-use-only, FDA, and product disclaimers, plus the representations you make when you buy.

• Research use only
• FDA & §503A/§503B
• No medical advice
• Certificates of Analysis
• Storage & handling
• Buyer representations

How we process, pack, and ship orders — and who bears the risk once a package is with the carrier.

• Processing & payment timing
• Ambient shipping
• US-only destinations
• Address accuracy
• Risk of loss & title
• Lost or damaged packages

All sales are final — and what we do when an order arrives damaged, is wrong, or never shows up.

• All sales final
• 7-day claim window
• What we need from you
• What isn't eligible
• Refund processing
• Chargebacks

How our text messaging works: what we send, how often, and how to get help or stop messages.

• Program description & opt-in
• Message frequency
• Message & data rates
• HELP and STOP
• Carrier liability

For referral partners only. Additional to the Terms of Purchase — it does not apply if you are not a partner.

• Content & advertising restrictions
• Required FTC disclosures
• Commissions & payouts
• KYC, sanctions & tax
• Enforcement & termination
• Arbitration & class-action waiver